F999 App Terms and Conditions for Bangladesh Players

By accessing or using the f999 app platform — whether through the website at f999-app.org or through the f999 app mobile application — you agree to be bound by these terms and conditions in full. If you do not agree with any part of these terms, you must not use the platform.

These terms apply to all users of f999 app, including registered players, visitors browsing the platform, and anyone interacting with f999 app's customer support team. Using any feature of the f999 app platform constitutes acceptance of these terms, regardless of whether you have formally registered an account.

F999 app reserves the right to update these terms at any time. When changes are made, the updated version will be published on this page with a revised effective date. Continued use of the platform after changes are published constitutes acceptance of the updated terms.

To access the full range of features on f999 app — including deposits, withdrawals, and gameplay — you must register an account. Registration is free and open to eligible players in Bangladesh.

The following conditions apply to all f999 app accounts:

• You must be at least 18 years of age at the time of registration.
• You may only hold one account on f999 app. Duplicate accounts are not permitted.
• All information provided during registration must be accurate, complete, and up to date.
• You must not register on behalf of another person or allow another person to use your account.
• Accounts registered using false or misleading information may be suspended or permanently closed without notice.
• F999 app reserves the right to decline any registration application at its discretion.

F999 app is required to verify the identity of players before processing certain transactions. This is a standard practice across legitimate gaming platforms and is in place to protect both players and the platform from fraud and misuse.

Identity verification may be requested at the following points:

• Before your first withdrawal is processed.
• When a withdrawal exceeds a certain threshold amount.
• If unusual account activity is detected.
• At any point where f999 app has reasonable grounds to verify your identity.

Acceptable identity documents include a valid National ID card (NID), passport, or driving licence. Documents must be clear, legible, and not expired. F999 app may also request proof of payment method ownership — for example, a screenshot showing your bKash or Nagad account number matching the one registered on your f999 app account.

Failure to complete identity verification when requested will result in withdrawal requests being held until verification is complete. F999 app will not process withdrawals to unverified accounts where verification has been requested and not provided.

F999 app accepts deposits via bKash, Nagad, and Rocket. All deposits are processed in Bangladeshi Taka (BDT). The minimum deposit amount is ৳200. There is no maximum deposit limit, though very large deposits may be subject to additional verification.

• Deposits are credited to your f999 app wallet instantly in most cases.
• F999 app does not charge any platform fee on deposits.
• Your payment provider (bKash, Nagad, Rocket) may apply their own transaction charges — check with your provider for details.
• Deposits must be made from a payment account registered in your own name. Third-party deposits are not accepted.
• If a deposit is not credited within 10 minutes, contact f999 app support with your transaction reference number.

Withdrawals from your f999 app wallet are processed to the same payment method used for your most recent deposit. The minimum withdrawal amount is ৳500. F999 app does not charge a platform fee on withdrawals.

• Withdrawals for verified accounts are typically processed within 15 minutes.
• First-time withdrawals require identity verification before processing.
• Withdrawals can only be made to a payment account registered in your own name.
• Bonus funds cannot be withdrawn until the applicable wagering requirements have been met.
• F999 app reserves the right to request additional verification for large withdrawal amounts.
• Withdrawals requested outside of normal processing hours may take slightly longer.

If your withdrawal has not arrived within 30 minutes of being approved, contact f999 app support via live chat with your withdrawal reference number. The support team will investigate and provide an update within the same session.

F999 app offers a range of bonuses and promotions to registered players. All bonuses are subject to the specific terms published alongside each offer, as well as the general bonus rules set out here.

• All bonuses carry wagering requirements that must be completed before bonus-derived winnings can be withdrawn.
• Wagering requirements are calculated on the bonus amount unless otherwise stated in the offer terms.
• Bonus funds and real money funds are held separately in your wallet. Real money is used first in gameplay.
• Bonuses are valid for the period stated in the offer. Unused bonuses expire at the end of the validity period.
• F999 app reserves the right to withdraw any bonus offer at any time without prior notice.
• Players found to be abusing bonus offers — including through the use of multiple accounts or coordinated play — will have bonuses cancelled and may have their accounts suspended.
• Only one welcome bonus is available per player, per household, and per device.

All games available on f999 app are operated using certified random number generators (RNGs) where applicable, or via live dealer streams from licensed game providers. The outcome of each game is determined independently and cannot be influenced by f999 app or by players.

• Each game on f999 app has its own rules, which are accessible within the game interface.
• In the event of a technical fault during a game round, the round may be voided and stakes returned.
• F999 app's decision on disputed game outcomes is final.
• Players must not use any software, tool, or method designed to gain an unfair advantage in any game.
• Collusion between players in any game is strictly prohibited.

You are solely responsible for maintaining the security of your f999 app account credentials. This includes your username, password, and any OTP codes sent to your registered mobile number.

• Do not share your password with anyone, including f999 app support staff. F999 app will never ask for your password.
• Use a strong, unique password for your f999 app account.
• Log out of your account when using a shared or public device.
• If you suspect your account has been accessed without your authorisation, contact f999 app support immediately.
• F999 app is not liable for losses resulting from unauthorised account access caused by your failure to keep credentials secure.

The following activities are strictly prohibited on f999 app and will result in account suspension, permanent closure, and potential forfeiture of balances:

• Registering more than one account.
• Providing false identity information during registration or verification.
• Using another person's payment account to deposit or withdraw funds.
• Using automated software, bots, or scripts to interact with the platform.
• Attempting to exploit technical errors or glitches for financial gain.
• Colluding with other players to gain an unfair advantage.
• Engaging in any form of money laundering or fraudulent activity through the platform.
• Abusing bonus offers through coordinated or systematic exploitation.

F999 app is committed to promoting responsible gaming. The platform provides tools to help players manage their gaming activity, and encourages all players to use these tools if they feel their gaming is becoming difficult to control.

• Deposit limits: Set a daily, weekly, or monthly deposit cap on your account.
• Session limits: Limit the amount of time you spend on the platform per session.
• Self-exclusion: Temporarily or permanently exclude yourself from the platform.
• Reality checks: Receive periodic reminders of how long you have been playing.

To access any of these tools, contact f999 app support via live chat or visit the responsible gaming section of the platform. Requests for self-exclusion are processed immediately and cannot be reversed during the exclusion period.

For more information on responsible gaming, visit the Responsible Gaming page.

F999 app reserves the right to suspend or permanently close any account at its discretion, with or without prior notice, in the following circumstances:

• Breach of any of these terms and conditions.
• Suspected fraudulent activity or money laundering.
• Failure to complete identity verification when requested.
• Abusive or threatening behaviour toward f999 app staff.
• At the player's own request.

Players may request voluntary account closure at any time by contacting f999 app support. Any real money balance remaining in a closed account will be returned to the player's registered payment method after verification, provided no outstanding bonus wagering requirements or investigations are pending.

F999 app provides the platform on an "as is" basis. While every effort is made to ensure the platform is available and functioning correctly at all times, f999 app does not guarantee uninterrupted access or error-free operation.

• F999 app is not liable for losses resulting from platform downtime, technical errors, or interruptions to internet connectivity.
• F999 app is not liable for losses resulting from a player's failure to follow game rules or these terms.
• F999 app's total liability to any player in connection with their use of the platform is limited to the amount deposited by that player in the 30 days preceding the claim.

F999 app collects and processes personal data in accordance with its Privacy Policy. By registering an account, you consent to the collection and use of your personal data as described in that policy.

For full details on how f999 app handles your personal data, please read the Privacy Policy.

F999 app may update these terms and conditions at any time. When material changes are made, players will be notified via the platform or by email where possible. The updated terms will be published on this page with a revised effective date.

It is your responsibility to review these terms periodically. Continued use of f999 app after changes are published constitutes your acceptance of the revised terms. If you do not agree with the updated terms, you should stop using the platform and contact support to close your account.

If you have any questions about these terms and conditions, or about your f999 app account, the support team is available 24 hours a day, seven days a week.

• Live Chat: Available directly within the f999 app platform — the fastest way to get a response.
• Email: [email protected] — for non-urgent queries or document submissions.
• FAQ: Visit the FAQ page for answers to common questions about accounts, payments, and games.